Running Late? Need to Reschedule or Cancel?
RUNNING LATE? While we do not charge late fees, being late to your Grooming & Spa appointment may result in a delay for when your dog's service is finished. If you're going to be more than 5-10 minutes late, please ring us at (512) 518-3909 to let us know. RESCHEDULING OR CANCELLING If you need to reschedule or cancel your dog's appointment, you may do so either by calling (512) 518-3909; or, if you've created an account on our website, simply log in to your account to reschedule or cancel. APPOINTMENT RESERVATION DEPOSIT & BOOKING FEE All Groom, Shave Down, Trim & Tidy, and Bathing services have a non-refundable appointment reservation deposit - typically between $10 and $20, as well as a booking fee of $5. The appointment reservation deposit is applied to the final cost of your Groom, Shave Down, Trim & Tidy and/or Bathing service at checkout. If you reschedule your service 24 hours or greater than the day/time of your appointment, the reservation deposit is applied to the rescheduled appointment. In the event of an appointment rescheduled within 24 hours of the scheduled service, or in the event of a cancellation, the appointment reservation deposit will not be applied to the final cost of the service.
Haute Dog Pet Spa - Lakeway & Northwest Austin
1700 Ranch Road 620 North, Lakeway, TX, USA