THE HAUTE DOG DIFFERENCE
HAUTE DOG PET SPA & RESORT
NOT YOUR TYPICAL GROOMING & BOARDING SALON
At Haute Dog Pet Spa & Resort, we do things just a little bit differently than the other dog grooming and boarding places.
We believe all of these little differences add up to a much better, more enriching experience for our human customers; as well as a safer, more fun environment, and an “I feel like I’m at home” vibe for our canine guests.
While not comprehensive, this section details some of those little differences that we think make Haute Dog the best grooming & spa, self-wash, daycare and boarding provider in Lakeway.
Learn more about how Haute Dog takes a different approach for all our Services:
HAUTE DOG BOARDING
YOUR DOG'S HOME AWAY FROM HOME
Your dog is here. So are we.
Most boarding facilities are staffed during the day, and monitored at night using surveillance cameras.
Cameras are fine; people are better.
If your dog is here - we are, too. Just in case. If one of our canine guests wakes up at two in the morning crying, we're here to take care of them.
OUR BOARDING SUITES ARE HUGE
We believe your dog's stay with us should be as comfortable as their stay at home.
A typical boarding facility offers either wire crates, which are about 5-15 sqft; or what we call the "phone booth" kennel, which are about 9-16 sqft.
Your dog deserves more.
Haute Dog's luxury boarding suites are 75 to 95 square feet, with 10' high ceilings - tons of room to stretch, move around, and feel.... well, right at home.
OUR RATES ARE OUR RATES
We don't charge peak rates, period.
Other boarding facilities charge extra - what they call "peak" rates - during SXSW, ACL, all major holidays, Summer Time, Winter Break... basically every time period you'd want to board your dog.
We think that's just silly.
Our rates are our rates, period. With Haute Dog, your dog is always welcome - year round - at a standard, reasonable price.
We're not a huge fan of inconvenient hours and unnecessary upcharges.
Other boarding facilities make their check-in/ check-out times harder on you, in order to get you to pay more.
We'd rather work around your schedule.
With Haute Dog, there are no penalties, fees or upcharges for pick-up/ drop-off times before or after hours. Let us know when you need us to be here, and we'll be here for you.
HAUTE DOG GROOMING
A DIFFERENT APPROACH TO CANINE CARE
GROOMING ≠ HAIRCUTS
A Dog Groomer is to a Dog, as a ....
Go ahead - fill in the rest of the analogy. A Dog Groomer is to a Dog, what a Hair Stylist is to a Human.
Except, that's not quite right, is it?
Yes, we do clean and style your dog's coat. But a professional dog groomer - and, even more specifically, a Haute Dog Groomer - is so much more than just a hair stylist for dogs.
Aside from you and your family, and possibly your Veterinarian, your Haute Dog Groomer is more intimately familiar with your dog than anyone else.
Often times the first inclination a dog's human receives that their furry best friend may need additional assistance - with diet, a skin condition, their eyes, ears, feet, muscle tone, energy level, overall mood, etc - is when their Groomer points out a change in how your dog looks, feels, or behaves. Also - more often than not - it's the Groomer who has a solution or recommendation for your dog which saves you that trip to the Vet; or, ensures that you do get your dog to the Vet in a timely fashion.
A Dog Groomer is to a Dog, what a Nurse Practitioner is to a Human.
That's a much better analogy, and a more apt description of the approach and intimacy your Haute Dog Groomer has with your beloved family member.
WE ALWAYS TAKE WALK-INS
Spa Day Can Be Today.
Many grooming salons are booked out two, three, four or more weeks in advance.
You can walk into Haute Dog today for your dog's Spa Day.
Just come in before 2:00pm. It's that simple.
We'll have your dog beautified and feeling great - not next week, not a month from now. Today.
WHO LET THE DOGS OUT
We did. We let the dogs out.
Part of the stress of spa day for dogs results from being crated most of the day.
At Haute Dog, your furry friend spends almost all of their time out and about.
We'll be completely up front: For certain grooms, your dog will be in an kennel briefly, while it's being dried after its bath (we use heat-free dryers during this process).
Other than that, your dog is either in the salon, hanging out with other dogs and the Haute Grooming team, or having a Play Date in our 2,500 sqft Open Play Daycare after their groom has finished.
DOWN WITH SHAVE DOWNS
We believe in taking the time to get your dog's style right.
Many grooming salons would rather go the easy route and just shave a matted dog, rather than take the time to brush matts out.
Haute Dog's Groomers are committed to getting your dog's styling right - even if it means spending extra time doing so.
We can't even begin to relay all of the horror stories we've heard about unnecessary shave downs at other salons. Don't get us wrong - sometimes, shaving a dog down is the only way to deal with stubborn matts. Generally speaking, though, brushing the dog out is a viable solution. Any time we do need to shave a dog down, we'll get your permission first.
OPEN 7 DAYS A WEEK
Open When You Need Us
Lots of grooming salons are closed on Sunday; some have limited availability all weekend.
Haute Dog is open 7 days a week; including Sunday.
Keeping banker's hours is perfectly fine - for a bank. Our Grooming, Spa & Self-Wash is open Monday thru Saturday, from 8:00am - 6:00pm, and Sunday 12:00pm - 6:00pm.
HAUTE DOG SELF-WASH
THE BEST SELF-WASH STATIONS IN LAKEWAY & AUSTIN
The same equipment our groomers use are here for you and your dog.
It's astonishing what some grooming salons consider their self-wash stations - typically nothing more than a glorified utility sink, with a rickety wooden staircase.
We went above and beyond to make the same equipment the professionals use available to you.
If you hadn't noticed, we're pretty proud of the Self-Wash stations at Haute Dog. Stainless steel tubs, easy-access doors, two kinds of ramps, and dual-hose heatless hair dryers - all for a reasonable, flat fee per use. We want every experience you and your furry best friend have at Haute Dog to be absolutely top notch.
ALL-ORGANIC, TEAR-FREE PRODUCTS
The same cleaning products our groomers use are available to you at our Self-Wash.
When it comes time to get your dirty dog clean again, most salons use the cheapest shampoos, conditioners and facial cleansers. These low-grade products won't clean your dog, and can actually damage your dog's eyes.
Haute Dog is committed to providing only the best organic, tear-free products for your dog at our Self-Wash.
This next part is going to sound a little intense, but we know our products are tear-free, because we tested them. On ourselves. Yes, seriously.
A LITTLE HELP
Just ask a Haute Dog Care Specialist or Groomer if you need anything.
"Self-Wash" is a bit of a misnomer; it implies that you're on your own, which can seem daunting for newcomers to Haute Dog.
We're here to help.
Let us know when you come in if this is your first time using a Self-Wash to bathe your dog.
We'll help you get your dog into the tub, walk you through how to use the equipment, show you when to use each of our organic, tear-free cleansers - we'll even step in and help you wash your dog to show you the ropes.
Oh, and we do all of this with no additional upcharges.
HEAR US OUT
We do our best to protect your dog's sensitive ears
A typical dog can hear sounds up to 4 times the distance of a human, with a frequency range 750% broader than us.
We take a extra precautions to protect your dog's hearing from the noise and bustle of a busy day at the salon.
They look a little ridiculous, but that purple headband we make available at every Self-Wash station dramatically reduces the noise produced by our professional hair dryers.
For our groom dogs, we employ plastic kennel latches, which almost entirely eliminates the loud "clang" when a steel kennel door is closed.
HAUTE DOG DAYCARE
AN AFTERNOON OF FUN IN OUR OPEN PLAY FACILITY
We hire the best people, to provide the best care for your family.
Yes, every company is proud of their employees. We're no different in that sense.
However, Haute Dog has taken our staffing model for our Open Play Daycare & Boarding facility to another level: Every single one of our Pet Care Specialists has a background in either professional Dog Training or Veterinary Science.
This means while your beloved family member is in our care, they're being attended to and cared for by experts in animal health & behavior.
SMALLER IS BETTER
Our approach to play groups helps ensure group cohesion
Pack behavior is a complex subject. As life-long students of canine behavior, we've found the ideal Play Group size to be between 4-8 dogs per group.
By keeping play groups smaller, and by grouping dogs according to either similar behavioral characteristics (including size, age, temperament, energy level, etc), our method helps ensure better group cohesion - resulting in a fantastic afternoon Play Date for your furry friend.
As with Haute Dog's approach to Boarding, your dog is always with a Haute Dog Care Specialist, and never left alone to be monitored remotely via video feed.
Doggy Daycare when you need it, as long as you need it
Many grooming salons offer a daycare option; however, you're forced into buying more hours than you need with their Half Day and Full Day packages.
Haute Dog Daycare is available as an hourly option, for only $4/hour.
While we do have comprehensive Daycare packages for weekdays, weekends, even evenings (up til 2:00am!), our Hourly Daycare is the perfect option for a quick run to the grocery store, or on a rainy Saturday afternoon.
Bring your best friend by today for a Play Date. Stop by for a whole day, or just an hour or two.
MORE PLAY TIME
After grooming, our canine guests enjoy quality play time
After your furry best friend's grooming or spa service, we bring them over to our 2,500 sq. ft. Open Play Daycare facility.
They're introduced to a Play Group which fits their age, size, temperament and activity level - all guided by a Haute Dog Care Specialist. (The first hour is free; each additional hour is only $4.)
In addition to their afternoon of fun, our team walks each dog every two hours (more frequently or as-needed for puppies and elderly dogs) through our two acres of hiking trails.
Haute Dog's Open Play Daycare is both a fantastic experience for your dog, as well as differentiates us from other grooming salons as another way we keep your dog doing what dogs love - playing - rather than spending more time cooped up in a kennel.
HAUTE DOG CARE, HEALTH & BEAUTY
COMMITTED TO YOUR DOG'S WELL-BEING
HEALTHY IS THE NEW HAUTE
Haute Dog's Approach to Health & Beauty Goes and Above Beyond
When it comes to your dog's health & beauty, we've taken a holistic approach to canine care.
Besides our all-organic, tear-free shampoos, conditioners, and facial treatments, Haute Dog has elevated how we handle your dog's daily care beyond what you've come to expect from a grooming & boarding salon.
The Most Pure Water Available Isn't Just For People
We don't often give much thought to the water we put in our dog's water dish.
However, water is as crucial to your dog's health as it is to yours. That's why Haute Dog is proud to provide Kangen Water to all of our Grooming, Daycare and Boarding guests.
The same water found in world-class Yoga studios, private gyms, and homes globally, Kangen Water is filtered of impurities and pH corrected using a multi-stage process, ensuring that the only the purist, healthiest water is provided to your family friend while they're at Haute Dog.
RAW & ORGANIC MEALS
Only the Best Ingredients
While we encourage you to bring your own food for Boarding (it helps the dogs feel more at home), for our customers who prefer the "house option", Haute Dog provides Stella & Chewy's all natural, raw & organic meals.
CANINE CBD OILS
A Natural Solution for Anxiety
Believe it or not, some Grooming & Boarding Salons still recommend that anxious dogs be heavily sedated to treat anxiety.
Haute Dog has a better solution - an all-natural one. CBD Oils specifically formulated for canine use provide relief for separation anxiety during your nervous dog's grooming, boarding or daycare visit.
We also have Canine CBD Oil blends for relieving aches and pains, perfect for our older four-legged clients.
HAUTE DOG PET SPA & RESORT
WHAT OUR CUSTOMERS ARE SAYING
WE DON'T LIKE TO BRAG
But our customers - humans and fur babies alike - love us ♡
We really don't like to brag, by the way. But, we would like to think that all of the little differences that we take at Haute Dog to make yours and your dog's experience the best it can possibly be have had an impact.
We truly believe that our philosophy and approach to canine care will make your and your Fur Baby's experience at Haute Dog - be it for Grooming, Boarding, Daycare or Self-Wash - absolutely superb.